When you hire an HVAC company, you don’t want to work with just any ol’ contractor you find online. You want to make sure they’re qualified for the job, experienced, and that they won’t lead you astray by making expensive mistakes.
It can be hard though, to discern a truly professional HVAC professional from an amateur, if you’ve never had to deal with a choice like deciding between HVAC contractors. Fortunately, we’ve provided you with 8 of the top questions you should ask to ensure you’re getting set up with the right team. Read on!
Are You Properly Licensed?
Why is this question so important? Well, because just about anyone can claim to be an HVAC professional, but a true HVAC contractor has had years of education and on-the-job training to back up their work. And they have the proper licensing and certifications to back that up.
Does the company you’re hiring employ NATE-certified technicians? NATE is a coalition made up of the U.S. Environmental Protect Agency and the American Society of Heating, Refrigeration and Air Conditioning Engineers. NATE stands for North American Technician Excellence, and is the largest non-profit certification group in the nation dedicated to HVAC.
Can You Provide References?
What are previous or current customers saying about the HVAC company you’re looking to hire? You can find this out by asking the contractor to provide references, or checking their website for reviews and testimonials.
Can I Get an Estimate?
You should always be able to get a written estimate for the work you need to have done. While it does sometimes end up that extra work is needed, it’s always your choice whether to move forward. Whether you are looking for a new air conditioner or having a home energy audit done, all contractors have a price for their services, and they should be able to give you a ballpark amount of what you can expect the job to cost.
What Brands Do You Work With?
Does the company you’re thinking of hiring work with reputable brands? It can be a red flag, if not. From Trane and Lennox to Mitsubishi, there are a number of trusted HVAC brands on the market, and you want to ensure that the contractor you work with partners with at least one of them.
How Experienced Are You?
An HVAC company that’s been around a year might be okay, as long as they only hire technicians that have the proper licensing, education, and experience. But even better is if you work with a company that’s been working in your community for decades. They are going to ultimately be the most reliable!
Do You Provide Tax Credits or Rebates?
For home energy solutions and high-efficiency HVAC systems alike, there are many state and local rebates typically available to customers throughout Pittsburgh and beyond. Don’t be afraid to ask around and see what different contractors have access to!
Can I Finance My Purchase?
At Boehmer, we understand that an HVAC purchase is a huge investment for your home, and we think everyone deserves to be safe and comfortable in their home. This is why we provide finance options for our customers, and why you should definitely ask about them!
Do You Offer a Loyalty Program of Any Kind?
Does the HVAC contractor offer a service agreement, otherwise known as a maintenance plan? This essentially is a loyalty program, since in addition to the benefits of routine maintenance, you also typically get discounts on repairs and other great benefits. Ask about Boehmer’s Plus and Signature agreement benefits today!